Contact Us

Need help choosing a size, checking an order or starting a return? Send us an email.

Email [email protected]. Our support hours are 9:00 a.m. to 5:00 p.m. Los Angeles time (Pacific Time).

Order and return questions

If you’ve already ordered, include your order number and the email you used at checkout. For a return, tell us which item you’re sending back and why. We’ll email you the current overseas return warehouse address and instructions.

Business contact

Gansu Xietai Trading Co., Ltd.
Room 1705, Floor 17, Unit 1, No. 187 Jingning Road, Jiuquan Road Subdistrict, Chengguan District, Lanzhou, Gansu 730030, China